RedCuts Privacy Policy

Last updated: March 1, 2024

1. Introduction

This Privacy Policy explains how Bluepixel Solutions SRL ("RedCuts," "we," "us," or "our") collects, uses, and protects the personal information of users ("User," "you," or "your") of the RedCuts automated video creation service. By using RedCuts, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Data Collection

We collect the following types of personal information from users:

Email address: Needed for account creation.
Payment details: Needed for payment processing through our payment processor, Stripe.
Analytics: We collect various analytics to improve user experience and diagnose software issues.

3. Purpose of Data Collection

Your email address is required for account creation, while payment details are necessary for payment processing. Analytics data is used to enhance user experience and address software issues.

4. Data Usage

We use the collected personal information for the same purposes as mentioned above: account creation, payment processing, and analytics to improve user experience and software performance.

5. Data Sharing

We may share users' personal information with the following third-party service providers:

Stripe: For payment processing.
Sentry: For error monitoring.
Google Cloud and Firebase: For infrastructure and hosting.
Google Analytics: For analyzing user behavior.

6. Data Retention

We do not have specific retention periods for user data. However, we will retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We utilize Firebase Datastore and Firebase Authentication, which employ the latest security protocols to safeguard user data.

8. User Rights

Users have the right to access, rectify, and delete their personal information, as well as the right to object to or restrict the processing of their data, in accordance with the General Data Protection Regulation (GDPR).

9. Cookies and Tracking Technologies

We use cookies solely for authentication and analytics purposes. Users can manage their cookie preferences through their browser settings.

10. GDPR Compliance

We respect and comply with the provisions of the General Data Protection Regulation (GDPR) and other relevant data protection laws.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using this form.